AI Change Tracker
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Gallup/Microsoft survey: most countries feel positive about AI, but the US is one of three where worry outweighs it

2026-09-23

A Gallup and Microsoft survey of people in 37 countries (planned to expand to 140) measured AI engagement across awareness, usage, expected impact, trust, and emotional response. A median of 81% were aware of AI tools, but only 43% used them daily. Globally, positive feelings about AI's impact outweighed negative in most countries, and adoption correlated with more positive sentiment and trust — except in the US, the UK, Canada, the Netherlands, New Zealand, Ireland, and Malta, where worry ranked highest; the US was one of only three countries surveyed (with Egypt and Palestine) where negative emotions outweighed positive.

Significance 3: A systematic, multi-country survey on AI trust and sentiment is a meaningful adoption-outcomes data point, though it is self-reported sentiment rather than a capability or market-share result.

business operational Adoption outcomes Org / culture

Implications · machine-drafted, not owner judgment

A rare piece of systematic cross-country evidence linking trust to usage, and isolating the US as an outlier in AI worry, is a leading indicator for adoption friction in the largest enterprise AI market. Per the owner's Empire/Shalom lens, a Western-specific 'worried' pattern is itself worth watching as a signal of which populations experience AI as extractive versus beneficial — noted plainly as the owner's own filter, not asserted as fact.

Watch for
  • Whether the promised full 140-country dataset shows the same US-outlier pattern
  • Whether US sentiment shifts as adoption increases over the next two quarters

Sources

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